GENERAL CONDITIONS

These general conditions govern the use of this site https://www.alaisecollection.fr/ .
This site is owned and operated by Eloise Tanguay Roche
By using this site, you indicate that you have read and understood the Terms of Use and that you agree to abide by them at all times.

Site type: e-commerce

Intellectual property

All content published and made available on this site is the property of Eloise Tanguay Roche and its creators. This includes, but is not limited to, images, texts, logos, documents, downloadable files and anything that contributes to the composition of this site.

Acceptable Use

As a user, you agree to use our site legally and not to use this site for illicit purposes, namely:

  • Harass or abuse other users of the Site
  • Violate the rights of other users of the site
  • Violate the intellectual property rights of the site owners or any third party to the site
  • Hack another user's account on the site
  • Act in any way that could be considered fraudulent
  • Participate in any illegal activity on the Site
  • Post any material that may be deemed inappropriate or offensive

If we believe that you are using this site illegally or in a way that violates the above terms of acceptable use, we reserve the right to limit, suspend or terminate your access to this site. We also reserve the right to take all legal action necessary to prevent you from accessing our site.

User Contributions

Users may post the following information on our site:

  • Public comment

By posting publicly on our site, you agree not to act illegally or violate the terms of acceptable use listed in this document.

Accounts

When you create an account on our site, you agree to the following:

  1. that you are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information associated with that account, and
  2. that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site illegally or violate the terms of acceptable use.

Sales of goods and services
This document governs the sale of goods made available on our site.

The goods we offer include:

  • Sale of textiles

The goods relating to this document are the goods that are displayed on our site at the time you access it. This includes any products listed as out of stock. Any information, descriptions or images we provide about our goods are described and presented as accurately as possible. However, we are not legally bound by this information, description or image as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase these goods at your own risk.

Payments

We accept the following payment methods on this site:

  • Bank card
  • PayPal

When you provide us with your payment information, you confirm that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to that payment instrument.

If we believe that your payment violated any law or any of our Terms of Service, we reserve the right to cancel your transaction.

Subscriptions

All our recurring subscriptions will be automatically billed and renewed until we receive notice that you wish to cancel the subscription.

Transport and delivery

When you make a purchase on our site, you agree and acknowledge to provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. While we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Refund

Reimbursement of goods

We accept refund requests on our site for products that meet one of the following requirements:

  1. the good is broken
  2. the property is not as described

Refund requests can be made within 15 days of receiving your goods.

Refunds do not apply to the following products/services:

  1. Underwear
  2. Clothes worn

Returns

Please follow this procedure to return your items by mail:
Contact contact@alaisecollection.fr and we will give you the precise method as well as the return label for free!

Limitation of Liability

Eloise Tanguay Roche or any of its employees will be held responsible for any problem arising from this site. However, Eloise Tanguay Roche and its employees will not be held responsible for any problem arising from any irregular use of this site.

Compensation

As a user, you hereby indemnify Eloise Tanguay Roche from any liability, cost, cause of action, damage or expense arising from your use of this site or your breach of any of the provisions set forth herein.

Applicable laws

This document is subject to the laws applicable in France and aims to comply with its necessary rules and regulations. This includes the EU-wide regulation set out in the GDPR.

Divisibility

If at any time any of the provisions set forth in this document are found to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be removed from this document. All other provisions shall remain unaffected by the laws and the remainder of the document shall continue to be valid.

Modifications

These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. Where appropriate, we will notify users by email of changes to these terms or by posting a notice on our site.

Host

1&1 IONOS, 7 Place de la Gare BP70109 57200 Sarreguemines Cedex

Activity

Our company is registered:

818 087 843 RCS Romans

Contact

Please contact us if you have any questions or concerns. Our contact information is as follows:

06 29 67 50 00
95 Rue Pont du Gat 26000 Valence
contact@alaisecollection.fr

Effective date: January 1, 2022.

© Alaïse Collection 2022